Afortio has strong expertise in Enterprise Application Development and Business Process Automation and provides the following services: - Detailed analysis vis-a-vis clients’ specific business processes and needs
- Automation of various business processes: Sales & Distribution, Financial Management & Accounting, Production Planning, Inventory Management, HR and Payroll
- Design and implementation of business systems/applications
- Creation of extensive documentation
- Maintenance and user training
- Post-implementation support
Representative projectsTrouble Ticket Management System for Western UnionThis system is destined for gathering of actual trouble tickets by the agents concerning service quality of regional branches, handling of incoming tickets and tracking their status. The system includes following functionality: control of agents directory; registration and management of incoming requests from agents; reporting; automatic statistic; e-mail notification about status request. This solution was developed by Afortio specialists from scratch using .NET, C#, Visual Studio 2003.
Back-office solution for Telecommunication providerCustom software to manage CDR processing, billing, invoicing and reporting tasks, multi-language enabled and designed to operate in the heavily load evironment. Support with several telecommunication providers (Telia, Ventelo) |
